This Cookie Policy explains how Rousora (“we”, “our”, “us”) uses cookies and similar technologies on our website. It also explains your choices regarding cookies in line with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.
By continuing to use our website, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They allow us to remember your preferences, improve website performance, and provide relevant content.
2. Types of Cookies We Use
We use the following categories of cookies:
a) Essential Cookies
- Purpose: Required for the website to function (e.g., security, login, form submissions).
- Examples: Session cookies to keep you logged in, cookies that remember your privacy settings.
- Opt-out: Cannot be disabled, as they are necessary for basic functionality.
b) Performance & Analytics Cookies
- Purpose: Help us understand how visitors use our website so we can improve it.
- Examples: Google Analytics cookies that track visits, page views, and navigation patterns.
- Third-Party: Google LLC (may transfer data outside South Africa/EEA).
- Opt-out: You can install Google Analytics Opt-out Browser Add-on.
c) Functionality Cookies
- Purpose: Remember user preferences to enhance experience.
- Examples: Remembering your preferred language or region.
- Opt-out: Can be disabled, but site experience may be reduced.
d) Marketing & Advertising Cookies
- Purpose: Deliver personalised content and measure the effectiveness of campaigns.
- Examples: Cookies from tools such as Tawk.to (chat widget), remarketing pixels (Google Ads, Facebook).
- Third-Party: May share limited information with advertising partners.
- Opt-out: See browser settings or relevant third-party opt-out links.
3. Third-Party Cookies
Some cookies are set by third-party services integrated with our site, including:
- Tawk.to – for live chat and customer support.
- Google Analytics – for website analytics.
- CRM/ERP Integrations (e.g., Zoho, Bitrix24, Odoo) – for lead capture and tracking (if enabled).
These third parties may process your data outside South Africa or the EEA, but only in compliance with POPIA/GDPR.
4. Your Cookie Choices
You have control over cookies:
- Consent Banner: When you first visit our site, you will see a cookie banner allowing you to accept or manage cookies.
- Browser Settings: You can block or delete cookies via your browser settings.
- Third-Party Tools: Use opt-out links for analytics or advertising providers (see above).
Please note: disabling cookies may limit some functionality of the site.
5. Data Protection Compliance
- Our use of cookies is in compliance with POPIA (South Africa), GDPR (EU), and other applicable laws.
- Cookies are only placed on your device once you give consent, except for strictly necessary cookies.
6. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.